This help article explains how to change a maintenance request into a work order in MagicDoor.
Inside, you’ll find:
- Where to locate an existing maintenance request.
- How to start the conversion process using the Convert to Work Order action.
- What happens during the conversion wizard.
- How to review and confirm work order details before creation.
Use this article as a reference when moving a reported issue into an actionable work order.
Steps to Change a Maintenance Request
Follow these steps to convert an existing maintenance request into a work order:
1- Navigate to the maintenance request:
- Click on Maintenance in the left sidebar
- Select Maintenance Requests from the menu
- Locate and click on the specific request
2- Initiate the conversion:
- Click the Convert to Work Order button
- The conversion wizard will appear
3- Complete the conversion:
- Follow the on-screen prompts
- Review the work order details
- Confirm to create the new work order
Need More Help?
If you have questions, our support team is always here to assist.
👉 Contact us anytime at support@magicdoor.com