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The MagicDoor's Help
Settings
How to Edit & Customize Your Rental Application
How to Edit Property Manager Notification Settings
How to Get a QR For Your Company Website
How to Create & Use Magic Tags
How to Select Owner Manager or Third-Party Manager
How to Edit Leasing Contact Information on Your Company Website
Users
How to Set Up Auto-Pay
How to Help Tenants Access Their Portal if They Forget Their Password
How to Set Property Manager Permissions
How to Invite an Owner to Their Portal
How Tenants Can Add or Update a Payment Method
Listing
How to List & Publish a Property Listing on Your Company’s Website
How to Syndicate Listings to External Platforms
Leasing
Upload & Store Lease Agreements
How to View Unfinished Rental Applications
How to Set the Owners of a Property
How to Send a Lease Renewal Manually
Accounting
How to View & Manage Bank Accounts
Reports
How to Track Outstanding Tenant Balances Using the Delinquency Report
How to Download Reports
How to Use the Accounts Payable Report to Track Unpaid Invoices & Maintenance Costs
Help/Settings/How to Edit & Customize Your Rental Application

How to Edit & Customize Your Rental Application

This help article explains how to edit and customize your rental application in MagicDoor.

Inside, you’ll find:

  • Where to access rental application settings
  • How to set application deadlines and welcome messages
  • How to enable or disable application steps
  • How to configure required documents and screening questions
  • How to preview and save changes before publishing

Use this article as a reference when tailoring your rental application to match your screening process.

Step 1: Open Rental Application Settings

Rental application settings are managed from the Settings section.

  • Go to Settings
  • Select Rental Settings

Step 2: Set Application Basics

Configure high-level application details.

  • Set an Application Deadline (for example, 7 days)
  • Add a Welcome Message that applicants will see before starting

Example welcome message:

“Welcome. Thank you for applying. Please complete your rental application and we’ll review it promptly. If you have any questions, we’re happy to help.”

Step 3: Preview the Application

You can preview your rental application at any time.

  • Click the Preview button in the top-right corner

This allows you to see exactly what applicants will experience.

Step 4: Customize Application Steps

Enable or disable sections based on your screening needs.

  • Turn off steps you don’t want, such as:
    • Pets
    • Vehicles
  • Save your changes as needed

Step 5: Configure Required Documents

Control which documents applicants must upload.

  • Go to the Documents section
  • Choose required documents
  • Mark documents as:
    • Required
    • Allow multiple uploads (if applicable)

Step 6: Add and Customize Screening Questions

Create custom questions to collect additional details.

  • Go to Standard Questions
  • Click Add Question
  • Example:
    • Question: “Do you have pets?”
    • Mark as Required
    • Add Multiple Choice answers
  • Enable Free Text Input if needed
  • Add follow-up questions (for example, “How many pets do you have?”)
  • Click Save

Step 7: Review and Save Changes

After making updates:

  • Click Save
  • Preview the application again to confirm everything looks correct

Application Fee Reminder

MagicDoor charges $30 per application. You may set your own application fee at a higher amount if you choose to cover costs or earn additional revenue.

Need Help With Rental Applications?

If you have questions about application settings or screening workflows, our support team is here to help.

👉 Contact us anytime at support@magicdoor.com