The MagicDoor's Help

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The MagicDoor's Help
Users
How to Set Up Auto-Pay
How to Help Tenants Access Their Portal if They Forget Their Password
How to Set Property Manager Permissions
How to Invite an Owner to Their Portal
How Tenants Can Add or Update a Payment Method
Listing
How to List & Publish a Property Listing on Your Company’s Website
How to Syndicate Listings to External Platforms
Settings
How to Edit Property Manager Notification Settings
How to Get a QR For Your Company Website
How to Create & Use Magic Tags
How to Select Owner Manager or Third-Party Manager
How to Edit Leasing Contact Information on Your Company Website
Leasing
Upload & Store Lease Agreements
How to View Unfinished Rental Applications
How to Set the Owners of a Property
How to Send a Lease Renewal Manually
Accounting
How to View & Manage Bank Accounts
Reports
How to Track Outstanding Tenant Balances Using the Delinquency Report
How to Download Reports
How to Use the Accounts Payable Report to Track Unpaid Invoices & Maintenance Costs
Help/Users/How to Set Property Manager Permissions

How to Set Property Manager Permissions


This help article explains how to set property manager permissions in MagicDoor.

Inside, you'll find:

  • Where to access property manager settings from the main menu
  • How to configure full or custom permission levels
  • How to restrict access to specific portfolios or properties
  • How to review and confirm access changes

Use this article as a reference when onboarding new property managers or updating access controls across your team.

Step 1: Navigate to Property Managers

Start by opening the user management section.

  • From the left-side navigation, select Users
  • Select Property Managers
  • Click on the property manager you want to edit

Step 2: Configure Permissions

Choose full access or customize individual permissions.

  • In the property manager's profile, locate the Permissions section
  • Click Configure Custom Permissions
  • Choose one of the following:
    • Full Permissions to grant complete access
    • Custom Permissions to select only the permissions you want to allow
  • Check or uncheck permissions as needed
  • Click Save to apply the changes

Step 3: Set Portfolio and Property Access

Limit which portfolios or properties a property manager can see.

  • In the same profile, go to Portfolio / Property Access
  • Click Edit
  • Turn off Full Access
  • Select one of the following:
    • Specific portfolios
    • Individual properties
  • Click Authorize to confirm the access changes

Step 4: Review Access

Once saved, the property manager will only see and access what you have authorized based on their permissions and portfolio settings.

Need More Help With User Permissions?

If you have questions or need help managing user access, our support team is here to help.

👉 Contact us anytime at support@magicdoor.com

📞 Call us at: (888) 887 - 8780 (9:00 AM – 5:00 PM PST)