This help article explains how to set up automatic payments in MagicDoor.
Inside, you'll find:
- Where to access autopay settings from the tenant portal
- How to configure payment amounts, dates, and frequency
- How to connect a bank account or card securely
- How to confirm, edit, or delete an automatic payment
Use this article as a reference when setting up autopay for the first time or updating an existing automatic payment schedule.
Step 1: Go to Payments
Start by accessing the autopay setup from your tenant portal.
- Log into your Tenant Portal
- From the left-side navigation, select Payments
- Under Auto Payments, click Set Up Automatic Payment
Step 2: Configure Your Autopay Schedule
Choose when and how your automatic payments will run.
- Start Date: Select a future date for the first payment
- End Date: Choose a payment end date if applicable
- Payment Amount: Select one of the following:
- Posted Balance to automatically pay the amount due
- Custom Amount to enter a specific dollar amount
- Frequency: Select how often the payment should occur, for example, monthly
Click Next to continue.
Step 3: Choose a Payment Method
Select how you would like your payments processed.
Electronic bank transfer (ACH):
- Lowest processing fees
- Securely connect your bank account using Plaid
- Click Add New Account, select your bank, and log in to complete the connection
Credit or debit card:
- Securely processed through Stripe
- Click Add New Card and enter your card details
- Click Save to store your card securely in the portal
Step 4: Confirm Autopay
Finalize and activate your automatic payment.
- Review your payment details
- Click Confirm
Once confirmed, your automatic payment is active.
Step 5: Edit or Delete Autopay
You can manage your autopay settings at any time.
- Return to Payments in your tenant portal
- Edit payment details or delete the automatic payment as needed
Need More Help With Payments?
If you have questions or need assistance, our support team is here to help.
👉 Contact us anytime at support@magicdoor.com
📞 Call us at: (888) 887 - 8780 (9:00 AM – 5:00 PM PST)