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Settings

Rent Payment Failure Fee

How to Edit Property Manager Notification Settings

How to Get a QR For Your Company Website

How to Create & Use Magic Tags

How to Select Owner Manager or Third-Party Manager

How to Edit Leasing Contact Information on Your Company Website

Users

How to Set Up Auto-Pay

How to Help Tenants Access Their Portal if They Forget Their Password

How to Set Property Manager Permissions

How to Invite an Owner to Their Portal

How Tenants Can Add or Update a Payment Method

Listing

How to List & Publish a Property Listing on Your Company’s Website

How to Syndicate Listings to External Platforms

Leasing

Upload & Store Lease Agreements

How to View Unfinished Rental Applications

How to Set the Owners of a Property

How to Send a Lease Renewal Manually

Accounting

How to View & Manage Bank Accounts

Reports

How to Track Outstanding Tenant Balances Using the Delinquency Report

How to Download Reports

How to Use the Accounts Payable Report to Track Unpaid Invoices & Maintenance Costs

Help/Settings/Rent Payment Failure Fee

Rent Payment Failure Fee

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You can set up automatic fees for failed rent payments to help cover processing costs and protect your revenue.

To configure this setting, scroll down the Rent Payment settings page to the Rent Payment Failure Fee section.

Rent failure fee settings

Available Fee Types:

NSF Fee
Charged when a tenant’s payment fails due to insufficient funds.
Return Fee Chart of Account
Applies when a payment is returned. A return fee is charged to the tenant on your behalf.
Failed ACH Payment Fee Chart of Account
Used when an ACH payment fails during processing (for reasons other than insufficient funds).
Credit Card Dispute Fee Chart of Account
If a tenant disputes a credit card charge, this fee is applied.

Need More Help?

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