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The MagicDoor's Help
Maintenance
How to View Work Order Communications
Users
How to Set Up Auto-Pay
How to Help Tenants Access Their Portal if They Forget Their Password
How to Set Property Manager Permissions
How to Invite an Owner to Their Portal
How Tenants Can Add or Update a Payment Method
Listing
How to List & Publish a Property Listing on Your Company’s Website
How to Syndicate Listings to External Platforms
Settings
How to Edit Property Manager Notification Settings
How to Get a QR For Your Company Website
How to Create & Use Magic Tags
How to Select Owner Manager or Third-Party Manager
How to Edit Leasing Contact Information on Your Company Website
Leasing
Upload & Store Lease Agreements
How to View Unfinished Rental Applications
How to Set the Owners of a Property
How to Send a Lease Renewal Manually
Accounting
How to View & Manage Bank Accounts
Reports
How to Track Outstanding Tenant Balances Using the Delinquency Report
How to Download Reports
How to Use the Accounts Payable Report to Track Unpaid Invoices & Maintenance Costs
Help/Maintenance/How to View Work Order Communications

How to View Work Order Communications

This help article explains how to view communication history for a work order in MagicDoor.

Inside, you’ll find:

  • Where to locate a work order from the Maintenance section.
  • How to access the Communication tab within a work order.
  • What types of messages and updates are visible.
  • How communication history helps track vendor and manager interactions.

Use this article as a reference when reviewing conversations tied to a specific work order.

Steps to View Work Order Communications on MagicDoor

Follow these steps to access the communication history for a work order:

1. Navigate to the work order:

  • Click on Maintenance in the left sidebar
  • Select Work Orders from the menu
  • Locate and click on the specific work order

2. Access communications:

  • Select the Communication tab in the work order details
  • View the complete history of messages and updates
  • Track all interactions between property managers and vendors

Need More Help?

If you have questions, our support team is always here to assist.

👉 Contact us anytime at support@magicdoor.com